Many people including Christians ourselves expect that we Christians should be nice persons. People also expect clergies must be nice persons. I believe that Christians including clergies have been gifted with the Holy Spirit, enabling them to bear fruit of the Spirit: love, joy, peace, forbearance, kindness, goodness, faithfulness, gentleness and self-control. It does not means we are not going to have any tough conversations.

The authors of this book rightly points out that “What makes each of these conversations crucial – and not simply challenging, frustrating, frightening, or annoying – is that the results could have a huge impact on the quality of your life… Despite the importance of crucial conversations, we often back away from them because we fear we’ll make matters worst. We’ve become masters at avoiding tough conversations”.

Are you a master at avoiding tough conversations?

The authors of this books also points out that “the key skills of effective leaders, teammates, parents, and loved ones is the capacity to skillfully address emotionally and politically risky issues”,

I have learned the hard way (actually with tears and sleepless nights) that we need to have crucial conversations whenever it is necessary. This book is one of the resources for our learning to have crucial conversations.